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Privacy Policy

Privacy Policy

How Your Information Is Used

Since 1995, Reed Exhibitions has been working to develop useful internet services and websites that are safe, easy, and respectful of our customers. This web site is maintained by Reed Exhibitions Limited. Our corporate offices are located at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom. You can also reach us by telephone on + 44 (0) 20 8910 7910.

Customer Definition

Reed Exhibitions defines its customers as follows:

  • Trade Show visitors
  • Trade Show exhibitors
  • Conference visitors
  • Inquiries
  • Speakers
  • Press
  • Other individuals with whom Reed Exhibitions maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by Reed Exhibitions' customers. The definitions and treatments of these types are as follows:

Financial Information - Payment information gathered during the registration and build up process - including but not limited to, credit card numbers, financial institutions, and expiration dates - is considered Financial. This information is not distributed under any circumstance.

Professional Information - Data that customers provide to Reed Exhibitions through various methods of communications with Reed Exhibitions is considered professional information that is stored and managed for Reed Exhibitions' internal use. Professional data includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to a Reed Exhibitions website, as well as during a visit with another Reed Exhibitions customer, is also considered professional information and may also be stored for Reed Exhibitions' internal use. Professional information may be, with the consent of Reed Exhibitions, shared with other organisations or Reed Exhibitions' customers for the purpose of facilitating business relationships in our customer's best interests.

Opt Out

Reed Exhibitions will accept, acknowledge and maintain any customer's request to opt-out of either future communication from Reed Exhibitions or communication from a third party to whom Reed Exhibitions provided the customer's information.

Reed Exhibitions will accept opt-out requests as follows:

  • By Sender: Reed Exhibitions or third party
  • By Show: e.g. The London Book Fair
  • By Medium: mail, phone, fax, email (or all)

Security

This site utilises a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your internet browser and our internet site. This ensures the security of your professional and financial transaction details when using this site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.

Cookies

Where a site is password protected it will use Cookies. Cookies are nothing more than a simple text file. They are not executable programs, and consequently it is impossible for a cookie to contain a virus, or any other application. Cookies are also very small, and you run no risk of filling your hard drive with too many cookies.

The Reed Exhibitions cookie that is placed on your computer as a result of you registering on one of our sites contains only your unique reference number that is allocated by the registration process. This consists of a four digit number. There is no information in the Cookie that can identify you. The Cookie is only valid when you access the relevant Reed Exhibitions site.

Any Queries/Questions

If you have any questions or concerns about your customer information or your request to opt-out of communications from Reed Exhibitions or its third party partners, please contact our Corporate Headquarters via email inquiry@reedexpo.co.uk, telephone + 44 (0) 20 8910 7878, or fax + 44 (0) 20 8910 7813.

Email Addresses

This site recognises the home servers of visitors, but not their email addresses. Individually identifiable email addresses are not captured or stored unless they are provided. Persons who communicate with Reed Exhibitions, and supply us with an email address, may receive future communications by email or telephone. Persons who do not wish to receive email messages may contact Reed Exhibitions and ask to be removed; to do so, send an email to inquiry@reedexpo.co.uk and specify your name, company name and email address. As such, Reed Exhibitions supports the customer's right to "opt-out". Persons who request information about Reed Exhibitions, and who supply us with their name and address will be added to our database to receive the requested information.

Disclaimer

No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from the copyright owners. Reed Exhibitions' website is published by Reed Exhibitions Limited, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom.

This site contains links to external sites. Reed Exhibitions Limited is not responsible for, and has no control over, the content of such sites. Information on this site, or available via hypertext link from this site, is made available without responsibility on the part of Reed Exhibitions Limited.

Reed Exhibitions Limited disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site.